Overview (Text Only): Create memorable guest experiences. Join the Front Desk team in Yellowstone National Park! Yellowstone National Park Lodges operate 9 lodges with over 2,000 guest rooms and cabins across 6 different villages within the park. The Front Desk is often responsible for providing the first face-to-face impression to our guests and ensure they are given accurate and in-depth information about their accommodations and the park. Learn more about the Guest Services department. The Details – Position Type: Seasonal (May – October 2021) – Start Date: May 2021 – Schedule: Varies –~40+ hours per week, some Overnight positions available. – Location: Throughout Yellowstone National Park What We Provide – Simple living in the world’s first National Park with low-cost housing (dormitory style), meals (cafeteria style), and Wi-Fi (limited bandwidth) provided – A low-cost bimonthly deduction covers three meals a day, your dorm room, and all associated utilities (including limited Wi-Fi) and the use of in-house laundry facilities. – Free Employee Recreation Program (hiking, biking, photography, camping, wildlife watching, educational programs, film series, sports competitions, and more!) Learn More about life in Yellowstone here: Why Yellowstone National Park Lodges We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessioner in Yellowstone, and as such, we are proud stewards of the park. PLEASE NOTE: As we closely monitor the COVID-19 pandemic, we continue to adopt appropriate sanitization measures and are carefully following Centers for Disease Control and Prevention (CDC) and state protocols for preventing the spread of COVID-19. We are dedicated to creating a safe and healthy environment for both employees and guests. See Yourself Here Connect with Us! Responsibilities:
- Guest Service Agents register guests for their accommodations or make reservations for them at one of the other park locations. They also explain the services and activities at their own location and throughout the park.
- Excellent interpersonal and problem-solving skills
Must be a people person!
Communication, sales, cash handling, and computer skills required(Opera PMS)
Basic knowledge of Yellowstone, services, attractions, lodging facilities, and area
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.